Hi Peter,
I just wanted to say thank you for all your help and support in finding my new role. As you know it has been a stressful time in regards to leaving my previous employer and I really appreciate your understanding with the situation.
I am looking forward to working with Matt and the rest of the team and I can see myself staying there for many years to come.
Again, thank you for all your help and I will be sure to pass on your details to anyone that is looking for a move.
Kind Regards
Anna
Having worked and been frustrated with a number of ‘Rec to Recs’, I have found it a pleasure working with Vicki. Her enthusiasm, knowledge of her sector and strong relationship with her clients and candidates is a breath of fresh air. She has proven that she is able to make great ‘matches’ and takes the time to understand her client’s needs – well done Yes Rec2Rec!
Emma Hossack - SevenHR- January 2008
I have had the pleasure of dealing with YES Rec2Rec, in particular Ian Havers and his team, for the past two years.
During that time Ian has demonstrated extensive market knowledge of the UK Healthcare and Social Care Recruitment Market place. Ian has an impressive network of Candidates (often at the highest level) and manages to keep his finger on the pulse as to who is available, who would be suitable - across the whole of the UK.
I have found YES only makes an introduction when a Candidate truly fits with our business and culture. Ian has taken the time to visit our offices and this has contributed to the on going strengthening of our business partnership.
BR> Ian is a straight talking guy, I particularly appreciate that he doesn't pester me, or try to sell poor Candidates or shower my Managers or myself with speculative CV's. YES also provide me with a 'free' advisory service when 'testing' the marketplace or benchmarking salaries in the Industry. In fact, the whole team at YES are very effective communicators with all my management team and myself.
To sumarise:
Straight forward 'hands on' approach, high level of communication - both to us and all Candidates provided - no b/s!
Excellent Candidate match to both parties needs, prompt honest service
Returning calls when promised, not hassling, harassing or hustling!
Overll level of customer service you do not normally experience from the recruitment to recruitment market place.
YES Rec2Rec have certainly proved a point to their competitors on how to provide a high level of all round customer service.
Yours faithfully
Deirdre Saliba - HR Operations Director - Nestor Healthcare Group
Re: Quality of Service
I would just like to drop you a line to complement you and your team, on the consistent quality of service that we have received from you over the past 12 months.
It is a refreshing change to only interview Candidtes, who have both been fully briefed on our requirements and hve been matched to our culture and expectations, whether at Senior Management level or Consultant. We are not bombarded and pressurised with CV's of 'must see' irrelevant Candidates like other Rec2Rec companies, but only contacted with specific details that could add value to the organisation.
YES have consistently out delivered the competition and are the number one provider of quality staff to SkyBlue, which I believe comes from the open and honest relationship we have developed, and your commitment to customer service.
I look forward to building on the relationship and working with your during 2007, to ensure we meet our growth expectations across the country.
Richard Toy - Head of Operations – SkyBlue
RE: Ian Havers/Yes Rec2Rec
Although I have held the belief that Rec to Recs, by their very nature, represent somewhat of an anomaly in the marketplace (the theory being that; quality recruiters would presumably market themselves using their acquired skills and contacts!) – I have to concede that Ian Havers appears to have quashed this argument.
Clearly, his lifelong involvement in the sector as someone who has almost habitually grown one successful business after another is being brought to bear in the most effective terms.
Where I believe he holds real competitive advantage is his extensive network of quality contacts, his empathy with those of us growing our business organically at the sharp end of recruitment and his direct style; which means; relevant information, feedback and results – fast.
Steven Street - Managing Director - Relay Recruitment
I was very pleased with the service YES offered me whilst looking for a Consultant. You were very courteous and professional at all times, I was very pleased with the after service you gave. I would have no hesitation in recommending you and I would certainly use your services again.
Thank you very much for all your help during our search for Dee, she is fabulous.
Kind Regards
Valerie Bowes
Valerie Bowes - Operations Director - Alpha Care Solutions
Re: YES Rec2Rec
YES first made contact with me on 7th March 2007 to discuss a candidate for the position of Recruitment Consultant for our London Bridge branch. THhe Consultant had full details on the candidate and answered most questions I asked. Anything she wasn’t sure of she made a point of finding out and advising me asap. We arranged an interview for this candidate on Monday 12th March.
The consultant followed up the appointment with a letter of interview confirmation. She then contacted TP following his interview for feedback and also had his feedback ready for us. In the meantime, She contacted me regarding another candidate for another position at London Bridge; again she followed the same process and was even making contact with this candidate on my behalf whilst the candidate was in South Africa. YES arranged an interview for the day after the candidate arrived back in the UK and proceeded to follow the same actions as she had with the previous candidate.
We have now appointed the two candidates YES put forward and she has made this a painless process. I found the YES Consultants to be friendly, professional and effective whilst providing me with suitable, relevant candidates, including a thorough background of each one and she has done this with speed. The service I have received from YES has been of excellent quality and I will be happy to use YES Rec2Rec again in the future.
Kind Regards
Clare Humphrey
Regional Manager for London
Clare Humphrey - Regional Manager - Teaching Personnel
Hi
I am delighted with the candidate you supplied and I employed! Please note that I have found your services to be extremely professional, being discreet and confidential with regard to my needs and requirements.
I will be in touch with any other positions I have available, and/or candidates, and will ensure that in future you are the first person to call.
Thank you and Regards
Lorna Lyons-Smith - Branch Manager - Medico
I would like to mention how delighted I have been with the service you have given to me over the last few months. I have had some excellent candidates and certainly look forward to using YES in the future.
Kind Regards
Janet Barn - Chief Executive - Berry Medical
We have dealt with YES Rec2Rec for the past two years as an assist in our recruitment of our internal positions. These range from Branch Manager to Recruitment Consultant across our sites in West, South Yorkshire and Lancashire.
The staff at YES have always taken time to listen to our requirements, which due to the nature of our industry, can at times be particularly specific. It is refreshing to work with a company who are as enthusiastic as we are about finding the right individual(s) for our company.
All the staff at YES respect our request not to be ‘bombarded’ with CVs but only call us to talk through any candidates they believe match our culture and requirements.
I have no hesitation in recommending YES to any other business.
Esther Spinks - HR Manager - Major Recruitment
"I have been dealing with YES rec2rec for just under a year. In this time they have provided us with an efficient, professional and friendly service, and most important of all good staff. I would recommend them to other users of rec to rec agencies"
Lucy Fernie - People Resourcing and International Manager - Reed Health Group
I first contacted YES Rec-to-Rec whilst finalising a preferred supplier list of rec-to-rec suppliers to assist the Match Group through a period of change following an acquisition and integration strategy.
Whilst contact was made at the final stages of the tender process, Ian Havers recognised the importance of developing close working relationships, and of assuming a long-term view of aligning his supply ability and delivery attributes, with the strategic development plans of important customers.
The response from YES rec-to-rec was refreshingly honest and consequently stood apart from numerous ‘sales’ proposals. A clear picture of integrity and unquestionable desire to work in partnership with us was evident from the initial discussions and consequently YES rec-to-rec were appointed as one of a small number of suppliers to Match Group.
Contradicting usual methods of gaining profile with customers, YES rec-to-rec stood apart from the crowd during the initial period of addressing immediate staffing requirements by remaining quiet. Whilst numerous applicants were presented by the panel of suppliers, Ian would always keep in touch, but not waste our time with unsuitable applicants.
Unsurprisingly, Ian and his team have moved from one of a number of suppliers to our lead supplier. This has been achieved by their diligence, determination and integrity rather than by any formal adjustment of supplier relationships by ourselves.
YES rec-to-rec receive the same requirements as our other suppliers, however have more success in supplying us with staff than others. Their recent appointments including senior management team members is likely to ensure that they remain a key partner in assisting Match Group with our strategic development plans in the future.
Regards
Phil Redding - Sales Director - Match Group
Dear
I felt the need to put electronic pen to paper to thank you for the outstanding job that you have done for Premier Work Support in filling the vacancy for us at our Romford Branch, for a Branch and Business Development Manager.
YES Recruitment have been professional from the outset, and actually took the time to find out about our requirements, which is evidenced by the fact that we have recruited through yourselves. Any CV's that were forwarded to us matched what we were looking for, and I would have absolutely no hesitation in recommending their services.
Kind regards
All I can say is I was pleasantly surprised.
Having known Ian for a number of years I understood that he had really good knowledge and experience of the recruitment industry and, more importantly what makes our people tick. What I didn’t know was whether he could make that work for us and provide the quality of candidate to match the high level of customer service he always demands.
Simple answer – YES
Straight forward approach, high level of communication – both to us and all candidates provided, excellent understanding to match both parties needs, prompt service, returning calls when promised, not hassling and harassing and overall a level of customer service you do not normally experience from the recruit2recruit market place.
This experience was then mirrored as we started to work with Ian’s team and now three successful introductions in 12 months later our business is continuing to progress.
Pleasantly surprised – YES
High quality service – YES
Excellent candidate briefing and matching - YES
Will we use again – YES
Would I recommend to other recruiters – YES
As someone who it takes a lot to impress, from many years experience in the recruitment industry I would add that the approach of Yesrec2rec is a lesson to all recruiters in how to fully develop a permanent recruitment operation and provide a high level of all round customer service.
David Woakes - Manager - SkyBlue Solutions - Midlands
Ian
I would just like to say thanks for placing Mark with us! We have been looking for a few months and you have succeeded where all others have failed. I would recommend yesrec2rec to anyone recruiting.
Stuart Fry - Project Manager - Charterhouse Consulting Ltd - East Sussex
I first came across Ian Havers in the Recruitment Industry when he was MD of ABC Contract Services, at that time I was a Main Board Director with Prime Time.
One week when reading the latest edition of the Recruiter magazine, my attention was drawn to a bright red advert for Yes Rec2Rec with Ian's name and contact details.
I made the initial contact with Ian and outlined my new position here at Team Support and asked him to help me find the kind of Managers and Consultants that he successfully attracted and developed whilst at ABC.
Ian and Matthew are excellent at identifying talented individuals, they are very effective communicators with my management team and myself. In most cases, we see their Candidates just on their recommendation (even without seeing their CV first).
The combination of their knowledge, experience, communication and their honest approach has already allowed me to employ four new Branch Managers, two of which are new branches to add to our growing business.
I am pleased to supply this testimonial for Yes Rec2Rec and look forward to working in partnership with Ian and his team over the years ahead, confident that both businesses will financially benefit from working effectively together,
Steven Jack - Managing Director - Team Support
I am happy to recommend the service that Yes Rec2Rec are able to offer. Ian has provided us with two excellent Managers. This has enabled Tek Personnel to open an additional Contracts Division based from Sheffield and open a new location in the Midlands. Ian is clearly very experienced in identifying high quality candidates. He has taken time out to visit our office and gain a full understanding of our values. I will always seriously consider meeting potential candidates that Ian recommends me to meet.
Mike Childs - Managing Director - Tek Personnel
We are thrilled with the service that Yes provided even though they are 300 miles away in Yorkshire. We were particularly impressed with the quality of the candidates put forward. James has settled in well and is making a strong impression on all his clients.
Yes Rec2Rec are now an approved supplier to our organisation and I am confident that they will be placing many more candidates with us to aid our ambitious expansion plans.
Charlotte Slater - Branch Manager - Accountancy Additions