I would happily recommend Ian and the team at YES Rec2Rec. I have found the service to be of a consistently high standard and the candidates they put us in contact with were well briefed and aware of all elements of the business, resulting in successful interviews and placements within our business ensuring that company wide all recruiting managers consider YES to be a credible and professional business. It is only due to current budgetary restraints that we are no longer using the services of YES, when this situation changes they will certainly be our first call!
Melissa Moore
I have been working with Paul in trying to source entry level candidates into our business as well as experienced recruiters. Paul has a difficult job in the current climate and although he hasn't filled a requirement as yet no other agency has either, we have pretty tough standards.
The difference with Paul is honesty and understanding. He understands our requirement and is sourcing against it unlike many other agencies who are just trying to push a round peg in a square hole.
We are no longer using such agencies but will continue to use Paul. Thanks Paul I hope we can take someone on through you.
James
After recently using the services of Yes Rec2Rec, I can only thank and speak very highly of Paul. Comparing him to the other Rec2Recs, I would have no doubt in recommending him and will certainly use his services again in the future. The most important factor was his ability to actually listen to our wants and needs, identifying the key areas for us and understanding our business, therefore sending us strong and relevant candidates only.
Kelly Toms – Managing Director – EMEA Recruitment – July 2009
Paul has delivered on the basic rule of customer service (listen to the customer, then act). Paul has exceeded customer expectation and demonstrated a long term commitment to getting the right 'fit' for one of the businesses I represent. I would have no hesitation in recommending Paul for future recruitment project work.
USE PAUL, ethics, integrity and professionalism are NOT to be questioned.
I called YES as I found them via Google. We are a London based recruitment firm, specifically for the PR and Comms industry. We were in need of finding a Consultant to launch the Northern arm of our business and I contacted YES for some help. Being a recruitment company for recruitment businesses must be one of the hardest jobs in the world! We all have very high expectations, know all the ‘lines’ and look out for the flaws in the service. I dealt with Vicki from the start who took a thorough brief and understood what I was looking for.
YES appear to be a very like minded agency, with emphasis on delivering a quality service and one that is ethical and fair. I was presented with an excellent candidate very quickly, told of her experience and capabilities and interviews were set up. This was all fantastic as we didn’t have an opportunity to meet each other owing to geography; Vicki still understood my requirements and worked swiftly to meet them. As a result of her hard work and regular contact, we have found a very strong candidate to join our team and launch a new division for us.
I should also note that during this process, I spoke to and briefed 3 other recruitment companies which were no where near in the same league as YES! I highly recommend them and thought that their level of service was excellent. Head and shoulders above the competition.
Colette Brown, Managing Director at Prospect Resourcing
YES Rec2Rec have successfully provided 6 consultants to us over the past 12 months. We have a team of 14 in total, half of which have been provided from Paul at YES Rec2Rec. Nick and I were placed in our current roles through Ian at Yes Rec2Rec and we have recruited the majority of out team through YES. They are constantly on the look out for good consultants for us to interview, and their interview to placement ratio with us is very high. I would definitely use them as an agency in the future.
Becky Williams – Permanent Manager – HCL RS Social Care – October 2008
Paul is a friendly and professional person, he is very thorough in his candidate search and only sends me candidates that he feels would fit into my business. He is always available for me to speak to, even out of office hours! Unlike other Rec2Recs he makes me feel that my business is important and he takes my thoughts and opinions on board.
I have built a good relationship with Paul and would strongly recommend him, I would never use any other rec 2 rec company as I feel Paul offers a fantastic service and I would never get the attention to detail anywhere else.
Thanks Paul!
Top Qualities: Great Results, Expert, High Integrity
Having worked and been frustrated with a number of ‘Rec to Recs’, I have found it a pleasure working with Vicki. Her enthusiasm, knowledge of her sector and strong relationship with her clients and candidates is a breath of fresh air. She has proven that she is able to make great ‘matches’ and takes the time to understand her client’s needs – well done Yes Rec2Rec!
I have had the pleasure of dealing with YES Rec2Rec, in particular Ian Havers and his team, for the past two years.
During that time Ian has demonstrated extensive market knowledge of the UK Healthcare and Social Care Recruitment Market place. Ian has an impressive network of Candidates (often at the highest level) and manages to keep his finger on the pulse as to who is available, who would be suitable - across the whole of the UK.
I have found YES only makes an introduction when a Candidate truly fits with our business and culture. Ian has taken the time to visit our offices and this has contributed to the on going strengthening of our business partnership.
BR> Ian is a straight talking guy, I particularly appreciate that he doesn't pester me, or try to sell poor Candidates or shower my Managers or myself with speculative CV's. YES also provide me with a 'free' advisory service when 'testing' the marketplace or benchmarking salaries in the Industry. In fact, the whole team at YES are very effective communicators with all my management team and myself.
To sumarise:
Straight forward 'hands on' approach, high level of communication - both to us and all Candidates provided - no b/s!
Excellent Candidate match to both parties needs, prompt honest service
Returning calls when promised, not hassling, harassing or hustling!
Overll level of customer service you do not normally experience from the recruitment to recruitment market place.
YES Rec2Rec have certainly proved a point to their competitors on how to provide a high level of all round customer service.
Yours faithfully
Deirdre Saliba - HR Operations Director - Nestor Healthcare Group
Re: Quality of Service
I would just like to drop you a line to complement you and your team, on the consistent quality of service that we have received from you over the past 12 months.
It is a refreshing change to only interview Candidtes, who have both been fully briefed on our requirements and hve been matched to our culture and expectations, whether at Senior Management level or Consultant. We are not bombarded and pressurised with CV's of 'must see' irrelevant Candidates like other Rec2Rec companies, but only contacted with specific details that could add value to the organisation.
YES have consistently out delivered the competition and are the number one provider of quality staff to SkyBlue, which I believe comes from the open and honest relationship we have developed, and your commitment to customer service.
I look forward to building on the relationship and working with your during 2007, to ensure we meet our growth expectations across the country.
Richard Toy - Head of Operations – SkyBlue
RE: Ian Havers/Yes Rec2Rec
Although I have held the belief that Rec to Recs, by their very nature, represent somewhat of an anomaly in the marketplace (the theory being that; quality recruiters would presumably market themselves using their acquired skills and contacts!) – I have to concede that Ian Havers appears to have quashed this argument.
Clearly, his lifelong involvement in the sector as someone who has almost habitually grown one successful business after another is being brought to bear in the most effective terms.
Where I believe he holds real competitive advantage is his extensive network of quality contacts, his empathy with those of us growing our business organically at the sharp end of recruitment and his direct style; which means; relevant information, feedback and results – fast.
Steven Street - Managing Director - Relay Recruitment
I was very pleased with the service YES offered me whilst looking for a Consultant. You were very courteous and professional at all times, I was very pleased with the after service you gave. I would have no hesitation in recommending you and I would certainly use your services again.
Thank you very much for all your help during our search for Dee, she is fabulous.
Kind Regards
Valerie Bowes
Valerie Bowes - Operations Director - Alpha Care Solutions
Re: YES Rec2Rec
YES first made contact with me on 7th March 2007 to discuss a candidate for the position of Recruitment Consultant for our London Bridge branch. THhe Consultant had full details on the candidate and answered most questions I asked. Anything she wasn’t sure of she made a point of finding out and advising me asap. We arranged an interview for this candidate on Monday 12th March.
The consultant followed up the appointment with a letter of interview confirmation. She then contacted TP following his interview for feedback and also had his feedback ready for us. In the meantime, She contacted me regarding another candidate for another position at London Bridge; again she followed the same process and was even making contact with this candidate on my behalf whilst the candidate was in South Africa. YES arranged an interview for the day after the candidate arrived back in the UK and proceeded to follow the same actions as she had with the previous candidate.
We have now appointed the two candidates YES put forward and she has made this a painless process. I found the YES Consultants to be friendly, professional and effective whilst providing me with suitable, relevant candidates, including a thorough background of each one and she has done this with speed. The service I have received from YES has been of excellent quality and I will be happy to use YES Rec2Rec again in the future.
Kind Regards
Clare Humphrey
Regional Manager for London
Clare Humphrey - Regional Manager - Teaching Personnel
Hi
I am delighted with the candidate you supplied and I employed! Please note that I have found your services to be extremely professional, being discreet and confidential with regard to my needs and requirements.
I will be in touch with any other positions I have available, and/or candidates, and will ensure that in future you are the first person to call.
Thank you and Regards
Lorna Lyons-Smith - Branch Manager - Medico
I would like to mention how delighted I have been with the service you have given to me over the last few months. I have had some excellent candidates and certainly look forward to using YES in the future.
Kind Regards
Janet Barn - Chief Executive - Berry Medical
We have dealt with YES Rec2Rec for the past two years as an assist in our recruitment of our internal positions. These range from Branch Manager to Recruitment Consultant across our sites in West, South Yorkshire and Lancashire.
The staff at YES have always taken time to listen to our requirements, which due to the nature of our industry, can at times be particularly specific. It is refreshing to work with a company who are as enthusiastic as we are about finding the right individual(s) for our company.
All the staff at YES respect our request not to be ‘bombarded’ with CVs but only call us to talk through any candidates they believe match our culture and requirements.
I have no hesitation in recommending YES to any other business.
Esther Spinks - HR Manager - Major Recruitment
"I have been dealing with YES rec2rec for just under a year. In this time they have provided us with an efficient, professional and friendly service, and most important of all good staff. I would recommend them to other users of rec to rec agencies"
Lucy Fernie - People Resourcing and International Manager - Reed Health Group
I first contacted YES Rec-to-Rec whilst finalising a preferred supplier list of rec-to-rec suppliers to assist the Match Group through a period of change following an acquisition and integration strategy.
Whilst contact was made at the final stages of the tender process, Ian Havers recognised the importance of developing close working relationships, and of assuming a long-term view of aligning his supply ability and delivery attributes, with the strategic development plans of important customers.
The response from YES rec-to-rec was refreshingly honest and consequently stood apart from numerous ‘sales’ proposals. A clear picture of integrity and unquestionable desire to work in partnership with us was evident from the initial discussions and consequently YES rec-to-rec were appointed as one of a small number of suppliers to Match Group.
Contradicting usual methods of gaining profile with customers, YES rec-to-rec stood apart from the crowd during the initial period of addressing immediate staffing requirements by remaining quiet. Whilst numerous applicants were presented by the panel of suppliers, Ian would always keep in touch, but not waste our time with unsuitable applicants.
Unsurprisingly, Ian and his team have moved from one of a number of suppliers to our lead supplier. This has been achieved by their diligence, determination and integrity rather than by any formal adjustment of supplier relationships by ourselves.
YES rec-to-rec receive the same requirements as our other suppliers, however have more success in supplying us with staff than others. Their recent appointments including senior management team members is likely to ensure that they remain a key partner in assisting Match Group with our strategic development plans in the future.
Regards
Phil Redding - Sales Director - Match Group
Dear
I felt the need to put electronic pen to paper to thank you for the outstanding job that you have done for Premier Work Support in filling the vacancy for us at our Romford Branch, for a Branch and Business Development Manager.
YES Recruitment have been professional from the outset, and actually took the time to find out about our requirements, which is evidenced by the fact that we have recruited through yourselves. Any CV's that were forwarded to us matched what we were looking for, and I would have absolutely no hesitation in recommending their services.
Kind regards
All I can say is I was pleasantly surprised.
Having known Ian for a number of years I understood that he had really good knowledge and experience of the recruitment industry and, more importantly what makes our people tick. What I didn’t know was whether he could make that work for us and provide the quality of candidate to match the high level of customer service he always demands.
Simple answer – YES
Straight forward approach, high level of communication – both to us and all candidates provided, excellent understanding to match both parties needs, prompt service, returning calls when promised, not hassling and harassing and overall a level of customer service you do not normally experience from the recruit2recruit market place.
This experience was then mirrored as we started to work with Ian’s team and now three successful introductions in 12 months later our business is continuing to progress.
Pleasantly surprised – YES
High quality service – YES
Excellent candidate briefing and matching - YES
Will we use again – YES
Would I recommend to other recruiters – YES
As someone who it takes a lot to impress, from many years experience in the recruitment industry I would add that the approach of Yesrec2rec is a lesson to all recruiters in how to fully develop a permanent recruitment operation and provide a high level of all round customer service.
David Woakes - Manager - SkyBlue Solutions - Midlands
Ian
I would just like to say thanks for placing Mark with us! We have been looking for a few months and you have succeeded where all others have failed. I would recommend yesrec2rec to anyone recruiting.
Stuart Fry - Project Manager - Charterhouse Consulting Ltd - East Sussex
I first came across Ian Havers in the Recruitment Industry when he was MD of ABC Contract Services, at that time I was a Main Board Director with Prime Time.
One week when reading the latest edition of the Recruiter magazine, my attention was drawn to a bright red advert for Yes Rec2Rec with Ian's name and contact details.
I made the initial contact with Ian and outlined my new position here at Team Support and asked him to help me find the kind of Managers and Consultants that he successfully attracted and developed whilst at ABC.
Ian and Matthew are excellent at identifying talented individuals, they are very effective communicators with my management team and myself. In most cases, we see their Candidates just on their recommendation (even without seeing their CV first).
The combination of their knowledge, experience, communication and their honest approach has already allowed me to employ four new Branch Managers, two of which are new branches to add to our growing business.
I am pleased to supply this testimonial for Yes Rec2Rec and look forward to working in partnership with Ian and his team over the years ahead, confident that both businesses will financially benefit from working effectively together,
Steven Jack - Managing Director - Team Support
I am happy to recommend the service that Yes Rec2Rec are able to offer. Ian has provided us with two excellent Managers. This has enabled Tek Personnel to open an additional Contracts Division based from Sheffield and open a new location in the Midlands. Ian is clearly very experienced in identifying high quality candidates. He has taken time out to visit our office and gain a full understanding of our values. I will always seriously consider meeting potential candidates that Ian recommends me to meet.
Mike Childs - Managing Director - Tek Personnel
We are thrilled with the service that Yes provided even though they are 300 miles away in Yorkshire. We were particularly impressed with the quality of the candidates put forward. James has settled in well and is making a strong impression on all his clients.
Yes Rec2Rec are now an approved supplier to our organisation and I am confident that they will be placing many more candidates with us to aid our ambitious expansion plans.
Charlotte Slater - Branch Manager - Accountancy Additions